Technology has changed the way we work and live, and innovations continue advancing the ways artificial intelligence (AI) and machine learning are integrated into our lives.
AI can be understood as computer programming with cognitive abilities, meaning it has abilities to complete tasks. Machine learning, a type of AI, processes data to derive meaning and make predictions.
AI has been with us for many years. It powers our navigation systems, our smart home devices, search engines, security surveillance systems, online banking, and so much more.
Why This Matters
AI and machine learning can improve our quality of life and can be used to address everything from the way we work, to societal issues such as poverty and education. Charitable organizations can leverage AI to expand their reach while managing limited resources. By automating tasks, analyzing data, and streamline processes, AI reduces administrative workloads and can improve donor interactions through anticipating needs and suggesting courses of action.
It’s important to address ethical concerns before implementing AI, seeking expert advice to understand potential implications. Integrating AI into workflows may also require additional staff training.
While there are risks with new technology, avoiding AI altogether will not benefit charities long-term. Organizations need to meet public expectations and achieve their mission by using this valuable tool.
Click here to learn more about AI and machine learning, then assess if your organization could benefit from utilizing new AI tools.
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